It's way too loud! Why don't we sing the older songs more often?
Are all these stage lights really necessary? I really hate worshiping in the dark (house lights off)...aren't we people of the light?!
If you have been leading worship for more than a few months, you have heard at least one (if not all) of these complaints.
When I first realized the call to be a worship leader I was 15 years old. I went with the most viable option and started a youth band. As is common with all youth, we liked the music LOUD. This was also a shock considering the congregation was used to a pretty mellow situation.
I can remember it like it was yesterday... immediately after leading worship on a Wednesday night, I was met in the fellowship hall by an older man. He cornered me to have some words.
He said things like, "You do realize the music you are playing does not bring glory to God...don't you?" and "It is obvious you do not really care about the heart of God when you play music that loud."
Whoa...it felt like a punch in the face.
I was on fire for God and doing my best to fulfill His call on my life. My heart was pure and I was simply leading worship the way I felt God was leading me.
Sure, it looked quite a bit different than what the church was used to, but I didn't think that would bother people. Boy, was I wrong.
The truth is, there will always be opinionated people. They want to be heard because they believe their way is the best way.
Considering they will always be around, I want to give you a few pointers on how to deal with complaints when they come in.
First of all, as a general rule of thumb, complaints should be shelved until the same complaint comes from at least three different people. Otherwise, you will wear yourself out trying to accommodate everyone.
Here are a few examples of how to deal with complaints:
If the complainer is still worked up down the line, you may want to meet them for coffee. This will enable you to have a face-to-face conversation about what is going on.
You can share your vision and the reason behind why you do things. Most likely, when they see your true heart (instead of making assumptions) the complaint will disappear.
If there has been a time where you effectively dismantled a complaint, I would love to hear about it! Share your story in the comments below.
You might also enjoy: How to Be an Effective Worship Leader to All Generations